General
We offer Mountain Bikes (MTB) from the brands Giant and Orbea.
Our Mountainbikes are from the brand Orbea, model ONNA 50. Our E-bikes (electric bikes) are from the brand Giant, the model is called Talon e+3.
We offer bikes in size XS (height 135-160 cm), size S (height 150-165 cm), size M (height 160-175 cm), and size L (height 175-185 cm). Subject to availability.
The rental of a bicycle includes the bicycle itself (+ fully charged battery if it’s an electric bike), liability insurance, lock, water bottle holder, and front and rear lights. There are also other accessories available for rent.
Yes. In fact, it is recommended. We offer the option to reserve a bicycle in advance through our website: www.aventurapalentina.com/reservas
You can also make a reservation by phone at +34 644 84 94 86 or in person at our physical store located at C/ Rio Pisuerga, 2 in Cervera de Pisuerga (Palencia).
You can pick up and return your bicycle at our physical store, located at:
Calle Rio Pisuerga, 2 Bajo
Parking of Supermercado LUPA
34840 Cervera de Pisuerga
Palencia
Pick-up hours: from 9:30 AM to 11:00 AM
Return hours: from 6:00 PM to 7:30 PM
We only offer bicycle rentals for full day(s) or complete weeks. You can choose the rental period that best suits your needs. We offer discounts for rentals of 2 days or more.
Certainly. You can come to pick up your bike the day before between 7:00 PM and 8:00 PM. This service has an additional fee of €5.00, and you must request it when making your reservation.
Yes, we have bikes for children from 8 years old. Make sure to indicate your child’s age and height when making your reservation so that we can provide the appropriate bike. Subject to availability.
Yes, we require a refundable deposit of €50.00 for conventional MTBs and €200.00 for electric MTBs. The deposit will be refunded at the end of the rental period, provided that the bike is returned in the same condition as it was received.
Unfortunately, we do not currently offer that service. We are working to be able to provide it as soon as possible.
Unfortunately, we do not provide this service. However, if you have any issues with your personal bike, we recommend visiting Cervera Sport store at C/ San Roque, 16 – Cervera de Pisuerga.
Yes, wearing a helmet is mandatory. You can bring your own helmet, but you can also rent one from us. The cost for renting a helmet is €5 per day.
Yes, you need to sign a rental agreement. It is signed during your online booking of when picking up your bike in the store. It specifies all the rental conditions, as well as the rights and obligations of both the company and the customer.
It is not necessary for you to bring your own cycling gear. However, we recommend that you wear appropriate clothing and footwear. You can also rent items such as helmets, water bottles, etc. Please note that wearing a helmet is mandatory.
Yes, we offer several recommended bike routes based on the cyclist’s level of experience and desired duration. Feel free to ask us!
Payment methods
- BIZUM: Following the steps of the booking process.
- Bank transfer: to the bank account number: ES19 0182 0497 0202 0158 4640 (BBVA Bank)
You must indicate the order number and name in the transfer concept and send us the proof of payment via WhatsApp or email. - Paypal: Follow the steps prompted by the booking process.
- Visa or Mastercard: Have your card number, expiration date, and CVV ready.
Damages
If you experience any problem with your bicycle during your rental, please don’t hesitate to contact our team, and we will do our best to assist in resolving it.
Phone number: +34 644 84 94 86
If the bicycle is lost or damaged, a replacement or repair fee will be applied depending on the extent of the damage. It is important for the customer to report any issues or accidents as soon as possible.
Safety
You should immediately notify us by calling +34 644 84 94 86 so that we can assist you and provide the best solution.
Yes, the bicycle rental includes Liability Insurance (RC), which covers damages you may cause to property or persons in case of an accident.
Yes, wearing a helmet is mandatory. You can bring your own helmet, but you can also rent one from us. The cost for renting a helmet is €5 per day.
E-Bikes
An E-bike is an electric bicycle that has an integrated electric motor to assist with peddling and reduce cyclist fatigue.
No special license is required to rent an E-bike, but a valid identification and a debit/credit card are required to make the deposit.
The cost varies depending on the model of the E-bike and the duration of the rental. Currently, the price is 55 € per day, with discounts available for longer rentals.
Yes, wearing a helmet is mandatory when renting an E-bike, and it is recommended to bring your own. You can also rent a helmet.
That will depend on various factors such as terrain type, weather conditions, maintenance, etc. Ideally, you should be able to ride an average of 60-70 km under normal usage conditions.
Yes, you can still continue using your E-bike if the battery runs out. However, you will notice that it becomes more difficult to pedal as you won’t have the assistance provided by the battery.
